BUSINESS PROCESS IMPROVEMENT

Streamlining your processes for maximum efficiency.

We re-engineer your processes to reduce complexities, eliminate bottlenecks and build a clear and efficient system for your business.

We are Certified Experts in Business Process Improvement with extensive experience and know-how working on over 50 process improvement projects the last 2 years providing clear deliverables that solve day-to-day problems:

  • Eliminate bottlenecks that delay your delivearables to clients and between your team members.

  • Eliminate Rework and reduce complexities that is costing you additional costs and frustrates your team.

  • Identify waste or and where error occur in your processes and workflows.

  • Identify where manual tasks and increased workload can be eliminated with low cost technology solutions.

How we help you improve your processes for high efficiency

A straightforward procedure

1

Understand current challenges & business

We start by gaining an understanding of your current challenges, goals, strategy and customer expectations.

2

Process Mapping (AS-IS)

We analyse and map your existing processes step-by-step to clearly visualize how your business functions and to identify bottlenecks, redundancies and friction. *We can also help structure processes from scratch if needed

3

Process Re-engineering

We design the TO-BE process maps through a professional re-engineering approach improving how work is done to optimize end-to-end processes.

4

Implementation - Change Management

We help you Implement a change management plan which includes guiding your team to adapt to new optimized processes.

  • Team engagement

    Throughout the whole process we collaborate with your team and talk to all subject matter experts to gather the right information, making them at the same time ambassadors to change rather than points of resistance. 

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    Software, Automation & AI

    We identify if your existing software is underutilized and also advise if possible how through automation or AI your processes can be optimized further, saving you additional operational costs, resources and time (subject to your decision for implementation).

Clear Deliverables & Benefits

    Root-cause analysis to pin point the exact reason of current problems.
    Report on inefficiencies, bottlenecks, or redundant tasks.
    Identify where time and resources may be wasted.
    Visualize the current state of operations and identify key touchpoints.
    Identify areas where manual processes can be streamlined.
    Rank inefficiencies based on their impact and ease of implementation.
    Identify the gap between operations, your goals and strategy.
    Identify where communication can be improved.
    Identify underutilized software and possibilities for automation & AI. 

Process Improvement Real Cases

Here are a few of our process improvement cases across different industries which led to significant increase in business performance.

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82% reduction in manual work in order processing

Client: Growing alcoholic beverage distributor facing order fulfillment chaos—manual tasks, rework, and system silos (CRM, basic inventory, accounting).
Our Approach: Process redesign to seamlessly connect customer, inventory, accounting, and shipping systems. This integration created a smooth order flow, automating 14 out of 17 steps.
Impact: 82% reduction in manual workload, slashed errors, and significantly boosted operational efficiency & scalability. 

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Reduced process complexity for Procurement

Client: Growing alcoholic beverage distributor facing order fulfillment chaos—manual tasks, rework, and system silos (CRM, basic inventory, accounting).
Our Approach: Process redesign to seamlessly connect customer, inventory, accounting, and shipping systems. This integration created a smooth order flow, automating 14 out of 17 steps.
Impact: 82% reduction in manual workload, slashed errors, and significantly boosted operational efficiency & scalability. 

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Improving employee onboarding by 15 days

Client: Rapidly growing tech company onboarding suffered from fragmented departmental efforts, inconsistent new hire experiences, and potential delays in setup.
Our Approach: Designed a comprehensive process defining clear roles for HR, IT, Manager, Team. Structured sequential steps from initiation to full integration, including critical checks, provisioning, training, and feedback loops.
Impact: Streamlined cross-functional coordination, significantly reduced onboarding time by 15 days, ensured consistent new hire experience, and accelerated productivity, leading to faster team integration.

Our Process Improvement methodology is highly adaptable and delivers results across diverse business contexts. Our true value lies in the rigorous analysis and strategic insights that inform every process design, extending far beyond mere diagramming.

Why work with us?

Work with trusted experienced professionals that are backed by professional methodologies in process improvement

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Certified Experts

Certified Experts in Business Process Improvement, Process Mapping, Lean Management, Six Sigma.

Experience & Know how

20+ years in process management. COO experience in complicated international projects.

Professional Analysis

Behind the process maps lie professional analysis skills and methodologies. 

Clear Framework

You will know exactly every step, the deliverables and what we aim to achieve.

Hands-on Work

No ambiguity, no theory or traditional consulting service. This is real hands-on work with clear deliverables.

IT Know-how

Strong background in IT which allows us to understand technologies and their impact in processes.

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High Values & Principles

Ethos, professionalism, and a commitment to results are the core principles that guide our work

Genuine Care

We care about our clients business like its our own business. We go above and beyond to help them.

Contact us to Consult with an Expert in Process Improvement.

Take the first step towards transforming your operations and unlocking significant savings.

Contact Stavros Angelidis

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