82% reduction in manual work in order processing

Client: Growing beverage distributor facing order fulfillment chaos—manual tasks, rework, and system silos (CRM, basic inventory, accounting).
Our Approach: Process redesign to seamlessly connect customer, inventory, accounting, and shipping systems. This integration created a smooth order flow, automating 14 out of 17 steps.
Impact: 82% reduction in manual workload, slashed errors, and significantly boosted operational efficiency & scalability.

Reduced process complexity for Procurement

Client: Construction company faced procurement chaos: unclear roles, approval mix-ups, two redundant subprocesses, and high project variation.
Our Approach: Analyzed inefficiencies, optimized a 3-phase process map, optimised their work management system and implemented automation. Clarified roles/responsibilities, improving supplier selection.
Impact: Eliminated 2 unnecessary subprocesses, significantly reduced process variation, and established a clear, efficient workflow, enhancing operational effectiveness.

Improving employee onboarding by 15 days

Client: Rapidly growing tech company onboarding suffered from fragmented departmental efforts, inconsistent new hire experiences, and potential delays in setup.
Our Approach: Designed a comprehensive process defining clear roles for HR, IT, Manager, Team. Structured sequential steps from initiation to full integration, including critical checks, provisioning, training, and feedback loops.
Impact: Streamlined cross-functional coordination, significantly reduced onboarding time by 15 days, ensured consistent new hire experience, and accelerated productivity, leading to faster team integration.