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Many established and growing businesses find themselves dealing with the hidden costs of operational challenges. In fact, research indicates that unclear, inefficient processes and practices can drain 20-30% of your annual revenue (as per IDC Research).
If you are operating your business without a structured, efficient system you might be already experiencing:
Wasted Resources & Client Delays
Valuable resources are drained, and time is lost coordinating your team and managing administrative activities that offer no client value, leading to persistent delays.
Dysfunctional Teams & Frequent Errors
Unclear task ownership and inconsistent procedures create confusion, mixed responsibilities, and unclear roles, resulting in frequent errors and team dysfunction.
Increased Workload & Underutilized Technology
Your operations struggle with workflows not tailored to specific needs, leading to increased workload, while valuable software is underutilized or lacks seamless integration.
My hands-on, 4-step process systematically transforms your operational challenges into clear, efficient, and structured systems.
Analyze & Understand:
I begin by gaining a deep understanding of your current operational challenges, business goals, and customer expectations. This holistic analysis ensures all solutions are aligned with your strategic vision.
Map & Identify:
I conduct a professional, step-by-step analysis and mapping of your existing (AS-IS) processes. This visualizes precisely how your business truly functions, allowing us to identify bottlenecks, waste, and areas of friction and dysfunctionality. I can also help establish new processes from scratch if needed.
Design & Re-engineer:
Based on our analysis, I re-engineer your processes and design a new, optimised operational framework. This "To-Be" model is structured for improved efficiency, enhanced productivity, and seamless team coordination.
Implement & Manage Change:
Strategic implementation is crucial. I develop and guide a comprehensive change management plan, ensuring your team smoothly adapts to the new optimised processes and operations based on best practices.
About me
With over 20 years of hands-on operational management experience and leadership roles across diverse industries, including General Manager and Chief Operating Officer (COO)/Partner, I have honed my approach through over 100 operational efficiency projects.
Since 2022, I has been providing independent consulting services to clients in Europe, UK and the Middle East, focusing on operational management consulting. This work has involved advising on international expansion and optimizing processes for clients operating in global markets.
Certified Expertise
Certified in Business Process Improvement, Process Mapping and Lean Management, my value lies in providing practical, hands-on solutions grounded in proven methodologies, ensuring tangible impact that goes beyond conventional experience or common sense.
International Project Acumen
My expertise extends to international projects, advising clients on global expansion and optimizing operations for mega-scale, high-stakes endeavors, including optimizing a client's operations within NEOM in Saudi Arabia, one of the world's largest construction projects.
Here are a few of my process improvement cases across different industries which led to significant increase in business performance.
I invite you to a direct conversation about your specific pain points. Let's explore how hands-on expertise and proven methodologies can create lasting clarity, efficiency, and control, driving tangible results for your business.
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Contact Stavros Angelidis