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STAVROS ANGELIDIS | BUSINESS OPERATIONS CONSULTANT

I solve operational problems and design your operations for maximum efficiency and productivity.

Experienced Operations Consultant & Certified Expert offering cost-effective solutions with tangible results through practical, hands-on execution.

The challenges that you face

Many established and growing businesses find themselves dealing with the hidden costs of operational challenges. In fact, research indicates that unclear, inefficient processes and practices can drain 20-30% of your annual revenue (as per IDC Research).
If you are operating your business without a structured, efficient system you might be already experiencing:

Wasted Resources & Client Delays

Valuable resources are drained, and time is lost coordinating your team and managing administrative activities that offer no client value, leading to persistent delays.

Dysfunctional Teams & Frequent Errors

Unclear task ownership and inconsistent procedures create confusion, mixed responsibilities, and unclear roles, resulting in frequent errors and team dysfunction.

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Increased Workload & Underutilized Technology

Your operations struggle with workflows not tailored to specific needs, leading to increased workload, while valuable software is underutilized or lacks seamless integration.

Ultimately, these pervasive challenges impede your business's true potential, draining profitability, hindering growth, and fostering an environment of constant struggle.

My Proven 4-Step Approach

My hands-on, 4-step process systematically transforms your operational challenges into clear, efficient, and structured systems.

1

Analyze & Understand:

I begin by gaining a deep understanding of your current operational challenges, business goals, and customer expectations. This holistic analysis ensures all solutions are aligned with your strategic vision.

2

Map & Identify:

I conduct a professional, step-by-step analysis and mapping of your existing (AS-IS) processes. This visualizes precisely how your business truly functions, allowing us to identify bottlenecks, waste, and areas of friction and dysfunctionality. I can also help establish new processes from scratch if needed.

3

Design & Re-engineer:

Based on our analysis, I re-engineer your processes and design a new, optimised operational framework. This "To-Be" model is structured for improved efficiency, enhanced productivity, and seamless team coordination.

4

Implement & Manage Change:

Strategic implementation is crucial. I develop and guide a comprehensive change management plan, ensuring your team smoothly adapts to the new optimised processes and operations based on best practices.

My commitment extends beyond the core process, focusing on factors critical for long-term success:

  • Strategic Stakeholder Engagement:

    Throughout every phase, I collaborate closely with your internal teams and subject matter experts. This ensures all relevant information is captured and fosters strong internal ambassadors for change, minimizing resistance.

  • Technology Optimisation, Automation & AI: 

    I identify opportunities to maximize the value of your existing software. I also advise on how automation and AI can further optimise processes, potentially saving additional operational costs, resources, and time.

  • Proactive Risk Management: 

    Before implementation, I employ robust risk analysis and "what-if" scenario planning. This allows me to foresee potential implications of process changes and proactively develop strategies to mitigate any pitfalls.

About me

With over 20 years of hands-on operational management experience and leadership roles across diverse industries, including General Manager and Chief Operating Officer (COO)/Partner, I have honed my approach through over 100 operational efficiency projects.
Since 2022, I has been providing independent consulting services to clients in Europe, UK and the Middle East, focusing on operational management consulting. This work has involved advising on international expansion and optimizing processes for clients operating in global markets.

Certified Expertise

Certified in Business Process Improvement, Process Mapping and Lean Management, my value lies in providing practical, hands-on solutions grounded in proven methodologies, ensuring tangible impact that goes beyond conventional experience or common sense.

International Project Acumen

My expertise extends to international projects, advising clients on global expansion and optimizing operations for mega-scale, high-stakes endeavors, including optimizing a client's operations within NEOM in Saudi Arabia, one of the world's largest construction projects.

Operational Optimisation Real Cases

Here are a few of my process improvement cases across different industries which led to significant increase in business performance.

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82% reduction in manual work in order processing

Client: Growing beverage distributor facing order fulfillment chaos—manual tasks, rework, and system silos (CRM, basic inventory, accounting).
Our Approach: Process redesign to seamlessly connect customer, inventory, accounting, and shipping systems. This integration created a smooth order flow, automating 14 out of 17 steps.
Impact: 82% reduction in manual workload, slashed errors, and significantly boosted operational efficiency & scalability. 

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Reduced process complexity for Procurement

Client: Growing alcoholic beverage distributor facing order fulfillment chaos—manual tasks, rework, and system silos (CRM, basic inventory, accounting).
Our Approach: Process redesign to seamlessly connect customer, inventory, accounting, and shipping systems. This integration created a smooth order flow, automating 14 out of 17 steps.
Impact: 82% reduction in manual workload, slashed errors, and significantly boosted operational efficiency & scalability. 

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Improving employee onboarding by 15 days

Client: Rapidly growing tech company onboarding suffered from fragmented departmental efforts, inconsistent new hire experiences, and potential delays in setup.
Our Approach: Designed a comprehensive process defining clear roles for HR, IT, Manager, Team. Structured sequential steps from initiation to full integration, including critical checks, provisioning, training, and feedback loops.
Impact: Streamlined cross-functional coordination, significantly reduced onboarding time by 15 days, ensured consistent new hire experience, and accelerated productivity, leading to faster team integration.

My process improvement methodology is highly adaptable and delivers results across diverse business contexts. The true value lies in the rigorous analysis and strategic insights that inform every process design, extending far beyond mere diagramming.

Contact me today for an initial discussion about your operational challenges.

I invite you to a direct conversation about your specific pain points. Let's explore how hands-on expertise and proven methodologies can create lasting clarity, efficiency, and control, driving tangible results for your business.

Contact Stavros Angelidis

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