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Business Inefficiencies are costing you 20 to 30% of your revenue (according to IDC Research)
Hello and thank you for taking the time to read more about how I can help your business.
I'm Stavros Angelidis and I'm based in Cyprus. I specialise in Business Process Improvement helping ambitious companies overcome operational challenges and build clear, efficient systems.
Backed by 20 years of experience and professional certifications in Process Improvement and Lean Management, I help you improve unclear and inefficient processes which are the root-cause behind your operational problems:
Problems such as:
Rework, bottlenecks, wasted resources, errors, high operational costs.
Missed deadlines, delayed client deliverables, declining customer satisfaction.
Stagnant growth, inability to scale, productivity issues, and inconsistent quality of deliverables.
Low employee morale and dysfunctional teams due to frustrating workflows or unclear roles.
and of course... increased workload because of manual work associated with underutilized technology investments and software systems not 'speaking' to each other.
How much are inefficient processes costing your business?
That’s right. According to IDC Research, almost a third of your business’ total revenue can be lost because of inefficient practices and processes.
...and it's not only about the financial cost
Bad Reputation
Not meeting client expectations, delaying their deliverables creates frustration for them and they speak about their bad experience with you.
Inability to Scale
Scaling comes with increased workload. If your current processes do not handle even existing workload, how do you expect to scale?
Lost Talent
People don't like to work in environments full of complexity, chaos and dysfunctional teams. Your best people might look for other options.
How I'm I going to help you?
Understand current situation & business
I sit down with you (in-person or via an online meeting) to understand current challenges, your goals and your customer expectations.
Process Mapping (AS-IS)
Map your existing processes step-by-step to have a clear visual view of how things currently work to pin point inefficiencies.*if you want your processes structured from scratch that can be done too
Process Mapping - Improved (TO-BE)
Design the new improved TO-BE streamlined processes and optimized operational structure.
Implementation - Change Management
Implement a change management plan which includes guiding your team to adapt to new optimized processes and operations.
Clear Deliverables & Benefits
Process Improvement Cases
Here are a few of my process improvement cases which led to significant increase in business performance.
Download the PDF process map of this case
82% reduction in manual work in order processing
Client: Growing alcoholic beverage distributor facing order fulfillment chaos—manual tasks, rework, and system silos (CRM, basic inventory, accounting).
My Fix: Process redesign to seamlessly connect customer, inventory, accounting, and shipping systems. This integration created a smooth order flow, automating 14 out of 17 steps.
Impact: 82% reduction in manual workload, slashed errors, and significantly boosted operational efficiency & scalability. The company is now poised for sustainable growth.
Download the PDF process map of this case
Establishing clear workflow for Procurement
Client: Construction company faced procurement chaos: unclear roles, approval mix-ups, two redundant subprocesses, and high project variation.
My Fix: Analyzed inefficiencies, optimized a 3-phase process map, and built a Monday.com framework and implemented automation. Clarified roles/responsibilities, improving supplier selection.
Impact: Eliminated 2 unnecessary subprocesses, significantly reduced process variation, and established a clear, efficient workflow, enhancing operational effectiveness.
Download the PDF process map of this case
Improving onboarding of employee by 15 days.
Client: Rapidly growing tech company onboarding suffered from fragmented departmental efforts, inconsistent new hire experiences, and potential delays in setup.
My Fix: Designed a comprehensive process defining clear roles for HR, IT, Manager, Team. Structured sequential steps from initiation to full integration, including critical checks, provisioning, training, and feedback loops.
Impact: Streamlined cross-functional coordination, significantly reduced onboarding time by 15 days, ensured consistent new hire experience, and accelerated productivity, leading to faster team integration.
Why work with me?
Work with a trusted professional that applies successfully proven methodologies and has deep know how of operations.
Certified Expert
Certified Expert in Business Process Improvement, Process Mapping and Lean Management.
Experience & Know how
20+ years managing processes. Worked as COO in complicated international projects.
No hourly hidden fees
I work with specific milestones and charge fixed costs so that you are never out of budget.
Clear Framework
You will know exactly every step, the deliverables and what we aim to achieve.
Hands-on Work
No ambiguity, no theory or traditional consulting service. This is real hands-on work with clear deliverables.
IT Know-how
Strong background in IT which allows me to understand technologies and their impact in processes.
High Values & Principles
Ethos, professionalism, results are my values which I have as principles in my work too.
Genuine Care
I care about my clients business like its my own business. I go above and beyond to help them.
Please fill out the form or contact me in one of the methods below to arrange an online meeting and discuss .
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Contact Stavros Angelidis