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BUSINESS PROCESS IMPROVEMENT BY A CERTIFIED EXPERT
Hello and thank you for taking the time to read more about how I can help your business.
I'm Stavros Angelidis and I'm based in Cyprus. I specialise in Business Process Improvement helping ambitious companies overcome operational challenges and build clear, efficient systems.
Backed by 20 years of experience and professional certifications in Business Process Improvement and Lean Management, I help you improve unclear and inefficient processes which are the root-cause behind your operational problems:
Problems such as:
Rework, bottlenecks, wasted resources, errors, high operational costs.
Missed deadlines, delayed client deliverables, declining customer satisfaction.
Stagnant growth, inability to scale, productivity issues, and inconsistent quality of deliverables.
Low employee morale and dysfunctional teams due to frustrating workflows or unclear roles.
and of course... increased workload because of manual work associated with underutilized technology investments and software systems not 'speaking' to each other.
How much are inefficient processes costing your business?
That’s right. According to IDC Research, almost a third of your business’ total revenue can be lost because of inefficient practices and processes.
...and it's not only about the financial cost
Bad Reputation
Not meeting client expectations, delaying their deliverables creates frustration for them and they speak about their bad experience with you.
Inability to Scale
Scaling comes with increased workload. If your current processes do not handle even existing workload, how do you expect to scale?
Lost Talent
People don't like to work in environments full of complexity, chaos and dysfunctional teams. Your best people might look for other options.
How I improved and streamlined over 50 business processes the last two years
Analyze & Understand:
I begin by gaining a deep understanding of your current operational challenges, business goals, and customer expectations. This holistic analysis ensures all solutions are aligned with your strategic vision.
Map & Identify:
I conduct a professional, step-by-step analysis and mapping of your existing (AS-IS) processes. This visualizes precisely how your business truly functions, allowing us to identify bottlenecks, waste, and areas of friction and dysfunctionality. I can also help establish new processes from scratch if needed.
Design & Re-engineer:
Based on our analysis, I re-engineer your processes and design a new, optimised operational framework. This "To-Be" model is structured for improved efficiency, enhanced productivity, and seamless team coordination.
Implement & Manage Change:
Strategic implementation is crucial. I develop and guide a comprehensive change management plan, ensuring your team smoothly adapts to the new optimised processes and operations based on best practices.
Clear Deliverables & Benefits
Here are a few of my process improvement cases across different industries which led to significant increase in business performance.
Why work with me?
Certified Expert
Certified Expert in Business Process Improvement, Process Mapping and Lean Management.
Experience & Know how
20+ years managing processes. Worked as COO in complicated international projects.
No hourly hidden fees
I work with specific milestones and charge fixed costs so that you are never out of budget.
Clear Framework
You will know exactly every step, the deliverables and what we aim to achieve.
Hands-on Work
No ambiguity, no theory or traditional consulting service. This is real hands-on work with clear deliverables.
IT Know-how
Strong background in IT which allows me to understand technologies and their impact in processes.
High Values & Principles
Ethos, professionalism, results are my values which I have as principles in my work too.
Genuine Care
I care about my clients business like its my own business. I go above and beyond to help them.
Please fill out the form or contact me in one of the methods below to arrange an online meeting and discuss .
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